Austin · Bee Cave · Lakeway · West Lake Hills
IT support for Austin companies without an IT department.
Austin is home. We are the help desk your staff call, the people accountable for your security and compliance, and the ones who answer to your board about technology — for companies too small to hire all three.
Austin, specifically
Our headquarters, from downtown to the Hill Country.
We serve the whole Austin metro, and the west side — Bee Cave, Lakeway and West Lake Hills — is our own backyard.
A large customer asked for a report, and the auditor's gap list reads like it was written for someone else. We close the gaps and run the evidence cycle. It is a large part of the Austin work.
SOC 2 Type I & IILaw firms, wealth managers and consultancies along Bee Cave Road and RR 620 — small teams with real confidentiality obligations.
West Lake Hills · LakewayThe CTO set up Google Workspace and the laptops three years ago, and now there are forty people and a customer asking about security. We take the IT off their plate.
Seed to Series BHIPAA, plus Texas HB 300, which reaches more organisations than HIPAA does. Encryption, access control and training, documented the way an auditor wants to see it.
HIPAA & HB 300What we do for Austin clients
Support underneath, guidance on top.
The whole IT function for a company that has never had one. Your people call us, and we answer.
Every employee can call SOC 2 & HIPAA complianceWe run the programme. An auditor tells you what is wrong; we are the ones who fix it.
Including mid-way rescues vCIO & vCISOSomeone who can sit in front of your board and answer for the technology — roadmap, budget, risk.
Monthly or quarterlyCoverage
Where we work in the Austin metro.
Austin · Bee Cave · Lakeway · West Lake Hills · Rollingwood · Dripping Springs · Cedar Park · Round Rock · Georgetown · Pflugerville
We work across the metro rather than from a walk-in office. If you would rather meet in person, we will come to you.
Also see: Texas · Houston · Dallas–Fort Worth · San Antonio · Beyond Texas
Austin questions we get asked
Do you come on site in Austin?
Yes. Austin is our headquarters, and on-site work across the metro is routine. Most issues are resolved remotely and faster that way, but when something needs hands on it, someone comes.
How fast do you respond?
Standard hours are Monday to Friday, 8am to 6pm Central, with critical support nights and weekends. A technician takes the call and makes the first attempt; anything not quickly solved goes straight to a senior engineer.
We are a small Austin company with no IT staff. Is that too small for you?
That is the core of what we do. Most of our clients have somewhere between ten and a hundred people and nobody internal who owns technology. We become that function rather than supplementing it.
Can you help us get SOC 2 or HIPAA compliant?
Yes, including picking it up part-way. Companies usually stall at the same point: the auditor has listed the gaps in language that assumes you already know how to close them. We run the remediation and stay for the evidence cycle. None of that work needs us in the room.
Do you work with startups?
Yes. Startups are often the companies that most need IT and compliance done properly and least want to hire for it. We set things up so they scale, and get you ready for the security questionnaire before the customer sends it.
Thirty minutes, and you will know where you stand.
We will tell you what we would do and what the ceiling would be. No obligation, and you keep the findings either way.