San Antonio · New Braunfels · Boerne · Schertz
IT support and compliance for San Antonio companies without an IT department.
The help desk your staff call, the people accountable for your security and compliance, and the ones who answer to your board about technology, for San Antonio companies too small to hire all three.
San Antonio, specifically
Healthcare, energy and the firms that serve them.
Two of the industries we know best are large in San Antonio: healthcare, and the operators working the Eagle Ford.
HIPAA, plus Texas HB 300, which reaches more organisations than HIPAA does. Encryption, access control and training, documented the way an auditor wants to see it.
Medical Center · HIPAA & HB 300Field instrumentation reporting over cellular and radio, SCADA you cannot patch like a laptop, and the back office behind it. We support both halves.
Office & fieldLaw firms, accountants and consultancies with real confidentiality obligations and no appetite for a security questionnaire they cannot answer.
Downtown · Stone OakA large customer asked for a report, and the auditor's gap list reads like it was written for someone else. We close the gaps and run the evidence cycle.
SOC 2 Type I & IIWhat we do for San Antonio clients
Support underneath, guidance on top.
The whole IT function for a company that has never had one. Your people call us, and we answer.
Every employee can call SOC 2 & HIPAA complianceWe run the programme. An auditor tells you what is wrong; we are the ones who fix it.
Including mid-way rescues vCIO & vCISOSomeone who can sit in front of your board and answer for the technology: roadmap, budget, risk.
Monthly or quarterlyCoverage
Where we work around San Antonio.
San Antonio · Alamo Heights · Stone Oak · New Braunfels · Boerne · Schertz · Converse · Seguin
Most work is remote and runs the same from anywhere. When something needs hands on it, we come on site across the metro.
Also see: Texas · Houston · Dallas–Fort Worth · Austin · Beyond Texas
San Antonio questions we get asked
Do you come on site in San Antonio?
Yes. We come on site across the San Antonio area. Most issues are resolved remotely and faster that way, but when something needs hands on it, someone comes.
How fast do you respond?
Standard hours are Monday to Friday, 8am to 6pm Central, with critical support nights and weekends. A technician takes the call and makes the first attempt; anything not quickly solved goes straight to a senior engineer.
We are a small San Antonio company with no IT staff. Is that too small for you?
That is the core of what we do. Most of our clients have somewhere between ten and a hundred people and nobody internal who owns technology. We become that function rather than supplementing it.
Can you help us get SOC 2 or HIPAA compliant?
Yes, including picking it up part-way. Companies usually stall at the same point: the auditor has listed the gaps in language that assumes you already know how to close them. We run the remediation and stay for the evidence cycle. None of that work needs us in the room.
Do you work with oil and gas operators?
Yes: upstream, midstream and downstream. Field communications, SCADA support, production analytics and Railroad Commission reporting, alongside the office IT.
Thirty minutes, and you will know where you stand.
We will tell you what we would do and what the ceiling would be. No obligation, and you keep the findings either way.