Dallas · Fort Worth · Plano · Irving
IT support and compliance for Dallas–Fort Worth companies without an IT department.
The help desk your staff call, the people accountable for your security and compliance, and the ones who answer to your board about technology, for DFW companies too small to hire all three.
Dallas–Fort Worth, specifically
Built for the questionnaires DFW buyers send.
A lot of the metroplex sells to large enterprises, and large enterprises send security questionnaires. Answering them well is most of what separates a small firm that wins the contract from one that does not.
Firms whose clients ask how their data is protected, and expect an answer in writing. We build the controls first and the answers follow.
Uptown · Las Colinas · PlanoA large customer asked for a report, and the auditor's gap list reads like it was written for someone else. We close the gaps and run the evidence cycle.
SOC 2 Type I & IIHIPAA, plus Texas HB 300, which reaches more organisations than HIPAA does. Encryption, access control and training, documented the way an auditor wants to see it.
HIPAA & HB 300Back offices for operators whose fields are elsewhere in Texas. We support the corporate network and, where needed, the SCADA and field communications behind it.
Office & fieldWhat we do for Dallas clients
Support underneath, guidance on top.
The whole IT function for a company that has never had one. Your people call us, and we answer.
Every employee can call SOC 2 & HIPAA complianceWe run the programme. An auditor tells you what is wrong; we are the ones who fix it.
Including mid-way rescues vCIO & vCISOSomeone who can sit in front of your board and answer for the technology: roadmap, budget, risk.
Monthly or quarterlyCoverage
Where we work in the metroplex.
Dallas · Fort Worth · Plano · Frisco · Irving · Las Colinas · Richardson · Addison · Arlington · McKinney
Most work is remote and runs the same from anywhere. When something needs hands on it, we come on site across the metro.
Also see: Texas · Houston · Austin · San Antonio · Beyond Texas
Dallas questions we get asked
Do you come on site in Dallas?
Yes. We come on site across the Dallas–Fort Worth area. Most issues are resolved remotely and faster that way, but when something needs hands on it, someone comes.
How fast do you respond?
Standard hours are Monday to Friday, 8am to 6pm Central, with critical support nights and weekends. A technician takes the call and makes the first attempt; anything not quickly solved goes straight to a senior engineer.
We are a small Dallas company with no IT staff. Is that too small for you?
That is the core of what we do. Most of our clients have somewhere between ten and a hundred people and nobody internal who owns technology. We become that function rather than supplementing it.
Can you help us get SOC 2 or HIPAA compliant?
Yes, including picking it up part-way. Companies usually stall at the same point: the auditor has listed the gaps in language that assumes you already know how to close them. We run the remediation and stay for the evidence cycle. None of that work needs us in the room.
Where are you based?
We are headquartered in Austin with our team distributed across Texas. Our clients are across the US and abroad.
Thirty minutes, and you will know where you stand.
We will tell you what we would do and what the ceiling would be. No obligation, and you keep the findings either way.