HIPAA compliance
HIPAA compliance that holds up, for practices and the companies that serve them
The HIPAA Security Rule tells you what to protect but not how. We do the how: the risk analysis, the safeguards, and the records that show you did it.
HIPAA is mostly talked about as a privacy law, but for an IT provider the part that matters is the Security Rule. It requires anyone handling electronic patient data to analyze the risks to it and put reasonable safeguards in place.
The rule is deliberately flexible. A three-person therapy practice and a hospital system are not expected to do the same things. That flexibility is also why so many small practices are unsure whether they comply.
We answer that question with evidence. A documented risk analysis, safeguards that match it, and records that show they work.
The boundary, stated plainly. We implement, operate and evidence the technical safeguards. Contracts, business associate agreements and Privacy Rule interpretation belong to your counsel. We will tell you which side of that line any question falls on.
What's included
- Security risk analysis
- The risk analysis the Security Rule requires, covering every system that creates, stores or sends patient data.
- Access control
- Unique logins, role-based access, multi-factor authentication, and prompt removal when someone leaves.
- Encryption
- Laptops, phones, backups and email encrypted, so a lost device is an inconvenience rather than a reportable breach.
- Audit logging
- Records of who accessed what and when, kept and reviewable.
- Backup and recovery
- Patient data backed up, tested, and recoverable within a time you have agreed in advance.
- Policies and training
- Written safeguards fitted to your practice, and training your staff will actually sit through.
- Secure messaging and telehealth
- Messaging and virtual consultations set up so convenience does not create exposure.
- Vendor tracking
- A list of every vendor that touches patient data, and which ones need a business associate agreement.
- Record digitization and destruction
- Paper charts scanned, indexed and archived, and originals disposed of securely when you are ready.
A good fit if
- You run a medical, dental, therapy or wellness practice with no IT staff.
- You build or run software that handles patient data for US healthcare customers.
- You are outside the US and handle US patient data, or want to.
Probably not the right fit if
- You need legal advice on interpreting the Privacy Rule. That is your counsel's work; we handle the technical side and say clearly where the line sits.
How it works
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Risk analysis
We map where patient data lives and moves, and assess the risks to it.
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Remediation plan
What needs fixing, in priority order, with a not-to-exceed price.
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Safeguards in place
Technical, administrative and physical safeguards implemented and documented.
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Keep it current
The risk analysis revisited as your systems change, and evidence kept ready.
Questions we get asked
Is there a HIPAA certification?
No. There is no official HIPAA certification scheme, whatever some vendors advertise. You comply with the rules and keep the evidence that you do. We help with both.
What does HIPAA actually require of our IT?
A documented risk analysis, and reasonable safeguards based on it: access control, audit logs, integrity controls, transmission security, backups, and policies. The rule is flexible on how; it is strict on whether you can show you did it.
We are not a healthcare provider, but we handle patient data. Does HIPAA apply?
Very likely. Companies that handle protected health information on behalf of providers are business associates, and the Security Rule applies to them too.
We are outside the US. Can you help us meet HIPAA?
Yes. Companies outside the US increasingly need HIPAA-aligned controls to work with American healthcare customers. If you also operate under GDPR, much of the groundwork is already there.
Can HIPAA and SOC 2 be done together?
Yes, and it is efficient. The controls overlap heavily, so we build them once and evidence them for both.
Related
EHR support, HIPAA compliance, telehealth and help desk for practices without IT staff.
IndustrySOC 2 complianceYou started SOC 2 and stalled, or a customer just asked for a report and you do not know where to begin.
ServiceCybersecurityControls that hold up when a client sends you a security questionnaire.
ServiceThirty minutes, and you will know where you stand.
No obligation, no pitch deck. We will tell you what we would do and what the ceiling would be. If that is not worth it, you have lost half an hour.