Security & compliance
Do you use AI on our data?
We use business versions of AI tools, such as Microsoft Copilot and Teams transcription, to help deliver support. Their terms do not let the providers train their models on our data, and our technicians remain responsible for the work.
Yes, carefully. We use business versions of AI-enabled tools to help deliver our services, such as Microsoft Copilot, Microsoft Teams call transcription, AI features in our ticketing and monitoring platform, and AI assistants. They help us summarize tickets, transcribe calls, draft responses and troubleshoot.
- We use business offerings whose terms and settings do not allow the provider to train its models on our data.
- Our staff may not use personal or consumer AI accounts for TenacIT or client work.
- A technician remains responsible for everything we deliver. We do not let AI make decisions about you.
The details are in our Privacy Policy.
Thirty minutes, and you will know where you stand.
No obligation, no pitch deck. We will tell you what we would do and what the ceiling would be. If that is not worth it, you have lost half an hour.