Getting help
What are your support hours?
Standard hours are Monday to Friday, 8am to 6pm Central. Critical problems are covered nights and weekends, billed at the after-hours rate.
Standard support hours are Monday to Friday, 8am to 6pm Central.
Outside those hours, critical problems are still covered: the ones that stop your business, not the ones that can wait for Monday. After-hours work is billed at the after-hours rate.
If you are not sure whether something counts as critical, call the support line and ask. We would rather hear about it.
Thirty minutes, and you will know where you stand.
No obligation, no pitch deck. We will tell you what we would do and what the ceiling would be. If that is not worth it, you have lost half an hour.